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 Carrie Thornthwaite 
 
 
 
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Very clean & very friendly. Lots of activities.
  
 
  
 
 
 
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 elisabeth silva 
 
 
 
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Thinking about moving a loved one to any type of facility is emotionally draining. The staff at Charter is beyond amazing.  From the moment we walked in to tour, to moving my mom into her new apartment - they were there to make the process as seamless as possible. It is obvious that all of them are truly there for the right reason… to care and love on all of the residents as if they were their own family. Emily the director, Kelly the head nurse, Brittany the activity coordinator, nurses / caregivers Shiela, Angela, Patricia and so many others have welcomed my mom with open arms and made her feel safe, loved and cared for.  If you are in this position and need to place a loved one, stop looking! This is the place to be! Engagement, socialization, therapeutic, clean, safe… AMAZING! The facility is small, 1 level and has the perfect layout for residents. The staff to patient ratio is great.  They provide 3 healthy and balanced meals, laundry service, house keeping, onsite salon, in house speech / physical / occupational therapy.  Also group outings to different places including Kroger / Publix.  One of the first things you will notice besides all the smiles, is that is feels and smells like HOME instead of a sterile institution.  The facility is in the shape of a square with an amazing center courtyard for the residents to enjoy.  Just this week she has been involved in so many activities: Bingo, arts/crafts, exercise class, music, and they invited the residents’ family member to join them for Thanksgiving dinner.  There is always plenty of things to keep your loved ones active and engaged.  All while being surrounded with skilled and supportive staff.  Definitely check them out, you won’t regret it!
  
 
  
 
 
 
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 Cedric Fuller 
 
 
 
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My two sisters and I have made the emotional (but necessary) decision to move our parents to assisted living due to age related issues. I met with Emily Nesbitt (Area Director of Operations) several weeks ago to tour the facility and discuss my family’s needs. She has been a godsend! Her guidance, compassion, and expertise has been priceless to our family as we navigate these uncharted waters. I’ve been introduced to her entire staff and the sense of compassion and community runs as a bright red thread throughout. The residents seem happy, engaged, and WELL CARED FOR. We are in the final stages of relocating our precious parents to Charter Senior Living of Franklin and our hearts are at peace. We are so thankful for all of the kindness and support from Emily and her staff!
  
 
  
 
 
 
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 Brandy Crowder 
 
 
 
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I have been with Charter for over 4 years and it has been a great experience for me and my patient!We just love it here!
  
 
  
 
 
 
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 Audrey Haven Gooch 
 
 
 
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Really a neiche comunity! Tucked in established neighborhoods with a secure environemt. The team is amazing and the outings and things to do are endless. Truly the best assisted living in the area and unique in its kind.
  
 
  
 
 
 
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 Dick Cole 
 
 
 
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We couldn't be any happier with our continued experience with Charter. The loving staff has welcomed my father and our whole family into their family. The care is second to none. Highly recommend!
  
 
  
 
 
 
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 keith glover 
 
 
 
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I shared great conversation with Mr. Bob and Miss Margo as they ate their delicious lunch. Mr. Bob is an actor with costumes and Miss Margo is a writer and artist.
  
 
  
 
 
 
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 Michelle Ladd 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Charter Senior Living is a welcoming, friendly and loving place.  Our Mom loved living there.  She enjoyed the activities, outings and friends she made there. I met with Emily, the Executive Director when we were looking for a place for our Mom.  Emily followed up, communicated and made the transition seamless.  Kelly, the Director of Wellness kept in constant communication with us during our Mother's stay.  All the staff are professional and caring and know how to diplomatically resolve all situations.  I would highly recommend Charter of Franklin.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nicole Berry 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing place! They truly love and care for seniors here! Your loved ones will be well taken care of and will thrive at Charter Senior Living!